Shipping & Delivery Policy
At TKShop, we aim to dispatch all in-stock orders quickly and reliably, ensuring your order reaches you as soon as possible. Below is our current shipping and delivery policy.
1. Dispatch Timeframes
- In-stock items are typically dispatched within 1 business day, and always within 2 business days of order confirmation.
- You will receive a dispatch confirmation and tracking details once your order has left our warehouse.
- Out-of-stock or backordered items: We will contact you with an estimated dispatch date after your order is placed.
Note: In rare cases, stock discrepancies may occur. If an item is unexpectedly unavailable, we will contact you as soon as possible to arrange an alternative or provide a full refund.
2. Delivery Timeframes
- Delivery times vary depending on your location, selected products, and the courier used.
- While we aim to ensure fast delivery, we cannot guarantee specific delivery dates.
- Most deliveries are completed within 2–7 business days from the date of dispatch.
3. Shipping Partners
- We work with a range of reliable national courier services.
- The delivery partner will be selected at the time of dispatch, based on your location and the most efficient service available.
- We reserve the right to choose the most appropriate courier to ensure safe and timely delivery.
6. Shipping Costs
- Free standard shipping is available for orders over $50 (excluding bulk or oversized items).
- Shipping costs for smaller orders will be calculated at checkout and displayed before payment.
- If your order qualifies for free shipping, we will still reserve the right to select the most suitable shipping method.
5. Tracking
- Once your order has shipped, you will receive a tracking link via email.
- If you have not received tracking within 2 business days of placing your order, please contact us.
6. Delivery Issues
- If you experience any issues with delivery — such as delays, damaged goods, or lost items — please reach out to our team via the contact form. We’ll work to resolve it as quickly as possible.
Need Help?
- For all shipping and delivery questions, please contact us. We’re here to help.